Digital transformation is the process of businesses replacing existing systems with brand-new digital technologies. This leads to a fundamental change in the operation of the business, such as maximized efficiency, rethinking customer experience, increased employee productivity, and reimagining products and services available.
Intelligent digital transformation is the same process but is driven by artificial intelligence (AI). AI-driven digital transformation often involves machine learning, which is when there are algorithms that monitor customer behaviours and can personalize product recommendations, for example.
In essence, digital transformation is replacing obsolete processes and technologies with newer digital technologies to improve business. No two examples of digital transformation are the same, as some companies rework their operations from top to bottom, while others simply adapt and evolve existing processes. The best way forward with digital processing is to seek good advice and build a custom transformation strategy for your business.
Enablement, Optimization, and Transformation
A company that refuses to develop and move with technological advances is known as enablement-class. These businesses stubbornly cling to paper filing, telephone ordering, and other outdated methods, which can result in their companies failing, and going out of business.
Optimization-class companies evolve the systems they have in place, rather than reinventing with new technology. They will dedicate a large portion of their budget to improving productivity with the tech they already use. Optimization helps companies identify areas for improvement, which is an important part of the transformation.
Early adopters of new technologies are known as transformation-class companies. These businesses stay ahead of the others, incorporate new tech where efficient, optimize existing technologies and have a modern edge over the competition. They spend a sizeable amount of their budget on innovative new tech and tech teams.
Industry vision-class companies go even further. These companies deal exclusively with cutting-edge technologies, and won’t deal with legacy products at all. Instead, they research and develop brand new products and technologies, such as Tesla. These businesses are quite volatile and are always trying to bring their industries to a tipping point.
Intelligent Digital Transformation
Combining human intelligence with machine learning to create a unique digital transformation plan for your business will optimize efficiency. Specialists at dminc.com can provide professional and well-informed advice on the best intelligent digital transformation strategy for your company. The strategy may include a move to remote workforce management, or the use of cloud infrastructure, which is the delivery of different services via the internet, among other innovations.
If you want your business to be transformation-class, modern, and ahead of its competitors, you should strongly consider pursuing an intelligent digital transformation strategy. Something to bear in mind is that if you want your intelligent digital transformation strategy to be successful, you will need to ensure across-the-board support, cooperation, and enthusiasm from your CEOs, CIOs, managers, and workers. Changes will not be implemented effectively if your company is managed and run by workers who cling to the familiar, outdated, and comfortable technologies of the past.
The Post-Covid World
It is important to note that since the global pandemic, there has been a massive rise in companies pursuing intelligent digital transformation innovations, as a way to stay on top in a challenging, ever-changing business environment. According to NASCOM, 2021 saw a 30% rise in digital transformation deals in companies included in a 2020 survey.
Automation has been a massive part of this spike in the use of artificial intelligence in running a business. Automated marketing can save spending on human resources, as the AI takes on human tasks. It is also great for analysing customer behaviours and targeting marketing campaigns at specific customers based on its intelligence about their needs. This technology improves time efficiency and ensures effectiveness in spending, which are two essentials in building your business back up after a hard-hitting pandemic.
Stay On Top of New Tech Trends
The best advice for a business struggling to stay modern, relevant, and efficient in this increasingly technological world is to invest the time and money into developing an intelligent digital transformation strategy. Seek advice from experts in the field and work with them to develop a strategy customized to your business needs.
Avoid being stagnant and unchanging. Optimize your current technologies, and where possible, transform your processes into more effective, productive, and advanced systems that give you an edge over your competitors. It is worth investing in new technologies, as these are the future of your industry. Stay on top of the new tech trends to avoid being left behind.