What to Do When Brother Printer Shows Offline Windows 10?

Brother is a famous brand best known for manufacturing printers for businesses and home users. These Brother printers are also very budget-friendly and reliable. But some users reported that the Brother printer shows offline while connecting to the device. The device can get offline status due to several reasons.

Why is my Brother printer offline Windows 10?

If you are wondering why my Brother printer is offline then you should check for all the possible reasons which can get your printer into error. The printer device can get offline due to system as well as software issues. When the Brother printer is offline; the user needs to check all the possible causes.

  1. Brother printer driver is corrupted
  2. Your ink cartridge is empty
  3. Brother printer network error
  4. The printer USB cable is faulty
  5. Viruses are interrupting your printer connection
  6. he ink dried up inside the cartridge
  7. The cartridge is not installed properly
  8. The user is giving the print command to the invalid file
  9. Paper jamming
  10. Brother printer memory gets filled up
  11. The printer’s fuser gets damaged
  12. The printhead of the Brother printer gets clogged

Brother printer offline how to turn online?

Run printer troubleshooter

When the Brother printer showing offline status, you should run the printer troubleshooter. This is the inbuilt tool of your Windows PC for fixing the issues regarding your printer. Go to the troubleshooter tab and select the printer troubleshooting. The system will start checking for the issues regarding the printer error. After checking all the issues, you will get the printer troubleshooter result page. If the page is saying that the error gets fixed then you can easily take the printouts with Brother printer. But when the error is not resolved, click on the report button and you can check the reasons for getting the error.

Check the Brother printer connection

The Brother printer can show an error due to the connection error. When the Brother printer is offline, check for the printer connection. For the wired connection then check USB cable. If your cable has cuts or kinks then get another cable for your Brother printer. Check the cable by connecting some other devices with it. If the cable is working on other devices that means your printer is showing an error due to other reasons. When Brother printer connected to Wifi but offline then check your router. Disconnect the Brother printer from the access point and then reconnect it.

Check the Brother printer cartridge

The printer can get offline when the Brother printer can’ get the cartridge. The cartridge carries the ink and if the printer can’t find the cartridge; it won’t work. So, when your Brother printer is offline, inspect the cartridge for the error. Open the Brother printer and remove the ink cartridge. Now inspect its sideways for the contact pins. If the contact pins are bent then fix them carefully. In case the contact pins or cartridge gets damaged then the user has to replace it. Some people reported that they are getting Brother printer offline fix Windows 10 after installing a new cartridge on the system. While installing the cartridge; the user needs to remove all the protective tapes and pins from the cartridge. These tapes are used for protecting the cartridge from handling mishap. But while installing the cartridge, users need to remove the tapes. These tapes can interrupt the printer and PC connection. Check for all the tapes and clips on the cartridge and then use it on the printer.

Paper Jamming

Your Brother printer can show you offline status due to paper jam. While taking the printout, the paper gets stuck inside the paper roller. The paper roller stops working and your printer gets into a paper jam. Users can also get the paper jam error when the paper roller draws two or more pages simultaneously. If the Brother printer is showing the offline error due to a paper jam then you have to fix it manually. Open Brother printer and remove the junk. Now run your printer and take the printouts easily.

Check the fuser of your Brother printer

The fuser of the printer can get damaged due to overheating. For Brother printer offline fix, you have to check the fuser. If the fuser is overheated then you have to turn off your Brother printer for a while. Wait for cooling down the Brother printer and now restart the printer. When the fuser is damaged, purchase a new fuser. Get a new printer fuser for your Brother device and then try printing.

Clear the Brother printer’s memory

The printer’s memory stores the print jobs. Every new command gets stored in the memory and then executed. The printer’s memory can store several print commands. But sometimes the user gives lots of commands and the Brother printer’s memory gets filled up. Now when the user gives a new command, the Brother printer starts showing an error. You have to clean the printer’s memory to fix the error. Go to the Brother printer and then remove all the pending jobs. Select all and then delete them. After clearing all the jobs from the printer; restart it. Now give a new command to your Brother printer and take your printouts.

Check the Brother printer driver

When the printer is offline, check the driver software. The printer can get the error when the driver of the printer is running outdated. For the Brother printer is offline how to fix, update it immediately . Install its latest version and then run the printer. In case the Brother software is corrupted then you can easily reinstall it on the system from the Brother website.

Check the ink on the cartridge

When you are thinking why is Brother printer offline then check the ink. When the Brother printer ink cartridge is empty; the printer will not work. Refill the ink on the cartridge and then check the error. If the ink gets dried up then mix some liquid solvent. Now reinstall the ink on the Brother printer and now check for the offline error.