What to Do When the Roadrunner Email Stops Working?

Roadrunner is one of the most popular emailing services and is best known for its speed and other features. People prefer Roadrunner email over other services because it offers good storage service. This email service is very reliable and provides good and easy services. Meanwhile, people sometimes get some errors while using Roadrunner. Any kind of problem with the emailing service can affect your work and get you into a chaotic situation.

Common errors appear in Roadrunner email problems

1. Roadrunner email login problems
2. Unable to send or receive emails
3. Can’t reset Roadrunner password
4. Roadrunner is not opening in Google Chrome
5. Frequent crashes in Roadrunner
6. Unable to receive or send attachments

Troubleshooting Roadrunner emailing issues

Roadrunner email login issues

Your Roadrunner can show login errors when you have entered invalid credentials or the internet is not working. Firstly, check the internet. Go to a new tab and try to search for anything. If the internet connection is slow, your email can show login issues. Sometimes, Roadrunner can also show errors when the device is connected to an unsecured internet connection. Connect your PC to a stable and smooth internet connection. Now go to Roadrunner and try to log in to your email account. 

If the internet is working correctly then check for the password. While entering the password, check for the caps lock. Sometimes people forget to caps lock and get login issues. Meanwhile, if you don’t remember the password to your Roadrunner account then you should reset the password.

Steps to reset Roadrunner email password

1. Open the web browser and visit the official website of Roadrunner email
2. Tap on the “I don’t know my email password” option
3. Enter your email address
4. Enter cable modem ID wizard will appear
5. Type the cable modem ID (omit the dashes)
6. Hit the Submit button
7. A verification security question will appear on the screen
8. Answer the question
9. Tap the Reset Password button
10. Create a unique password for your Roadrunner email

Save the password and now you can use your new password to log in to your Roadrunner email account. White creating the password, ensure that your password has at least 8 characters. Use alphanumeric and special characters for creating the password. It will increase the strength of your password and ensure that the new password is completely different from your old password. 

Unable to send or receive emails in Roadrunner

If your Roadrunner email not working and showing an error then you should check for possible issues. Whenever you are facing problems in sending emails, check for the address. You may have entered an invalid email address. If the address is correct then check the blocked list. Go to the Roadrunner email and open the blocked list. If that email address is on the blocked list then remove it from the list and now try to send the email. If you are unable to receive email from a particular mail then also check it on the blocked list. After removing it from the list, request the person to resend the email. 

You should check for the storage space in your Roadrunner email. If the space is full then you can’t receive new emails. Go to the inbox and remove all unnecessary emails. Create a good free space on your Roadrunner email and now you will receive the emails. You must check the Spam folder. Sometimes, the email moves directly to the spam folder. Go to the spam folder and check for the email. If the email is in a spam folder then move it to the Inbox. If the Roadrunner outgoing mail server not working then check the Roadrunner server settings. Go to the settings and change it to IMAP/POP as other vendor services are not supported. Make sure no ISP is blocking the internet connection. Check the roadrunner SMTP settings for outgoing email servers. 

Email server denies accessing email

Sometimes servers won’t let the Roadrunner email account. This mostly occurs when you are using a POP server on various devices. To fix the problem you need to make some changes. Go to the email and set the Account type to IMAP and the outgoing server to SMTP. The incoming code must be 993 whereas the outgoing server code should be 587. 

Unable to get open attachments

This problem in Roadrunner mainly occurs when the user has logged in to Roadrunner on various devices. You can use Roadrunner on multiple devices but sometimes it may show sync issues. To fix this problem, you have to log out of Roadrunner from all devices. After logging out, log in to your Roadrunner on one device and now go to the inbox. Click on the mail and tap on the attachment. Now you can easily open and use the attachments on Roadrunner email. 

Roadrunner email not opening on Android device

For Android devices, Roadrunner provides an app. You can download the application on your device and access the email easily. But sometimes, Roadrunner shows problems when it is not configured correctly. 

Steps to setup Roadrunner on an Android device:

1. Open your Roadrunner email on the Android device
2. Enter your email address and password
3. Tap the Next button
4. Choose POP3 and hit the Next button
5. Enter the password and tap on the Next button

Go to the Incoming server settings and check:

1. Username: Your email address
2. Password: Your RR password
3. Server: pop-server.maine.rr.com
4. Port: 110 
5. Security type: None
6. Now hit the Next button

Outgoing server settings:

1. Server: SMTP-server.maine.rr.com
2. Port: 587
3. Security Type: None
4. Require sign-in: Check
5. Username: [email protected]
6. Password: Your roadrunner password
7. Hit the OK button and now check other settings. 

Frequent crashes in Roadrunner

If you are getting frequent crashes in Roadrunner then check for the browser. This mainly occurs due to browser issues. Go to the web browser and check for the new update. If the new update is available for your browser then install it immediately. Now reopen your Roadrunner email and check for crashes. You should also check for the caches. Remove all cache from the browser and then use your Roadrunner email. If you are still getting a Roadrunner-related issues then you should ask the Roadrunner technical team for help.

Also Read: How to Fix Roadrunner Webmail Problems?